Privacy Policy

Effective Date: 15/09/2025
Website: www.littlegreenshoots.org.uk
Data Controller: Little Green Shoots (referred to as “we”, “us”, or “our”)

1. INTRODUCTION

Little Green Shoots is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, contact us, or interact with our services.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. WHO WE ARE

We are Little Green Shoots, a UK-based organisation delivering executive coaching and team development services.

Registered Office: 19 Queens Road, Loughton, IG10 1RR
Email: chloe@littlegreenshoots.org.uk
Phone: +44 7960689904

3. WHAT PERSONAL DATA WE COLLECT

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number
• Usage Data: IP address, browser type, pages visited, time spent on pages (via cookies and analytics)
• Donation Information: If you donate, we may collect payment and billing details (handled securely via third-party processors)
• Communication Data: Any information you provide when contacting us via email, forms, or other methods
• Event Registration Info: If you register for an event, we may collect your name, organisation, dietary requirements, etc.

4. HOW WE COLLECT YOUR DATA

We collect data in the following ways:

• Directly from you (e.g., when you fill in a contact form or register for an event)
• Automatically through cookies and similar technologies
• From third parties (e.g., event partners, payment processors)

5. HOW WE USE YOUR PERSONAL DATA 

We use your data to:

• Respond to your queries or requests
• Provide and manage our services and activities
• Send you updates, newsletters, or information about our events (if you’ve opted in)
• Improve our website and services
• Process donations securely
• Comply with legal or regulatory obligations

6. LAWFUL BASES FOR PROCESSING

We rely on the following lawful bases under UK GDPR:

• Consent – for email marketing or optional communications
• Contract – when processing data to provide services or respond to your requests
• Legal obligation – to comply with laws and regulations
• Legitimate interests – for running and improving our organisation, provided these do not override your rights
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7. SHARING YOUR DATA

We do not sell your data. We may share your personal data with:

• Service providers (e.g., email or payment processors)
• Partners or collaborators (only where necessary and with your knowledge or consent)
• Regulatory bodies or law enforcement when legally required

All third parties must process your data securely and in accordance with the law.

8. INTERNATIONAL TRANSFERS

We aim to keep your data within the UK or European Economic Area (EEA). If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

9. DATA RETENTION

We only keep your data for as long as necessary for the purpose we collected it. This may include:

• Contact form data: up to 2 years
• Mailing list: until you unsubscribe
• Donation records: up to 7 years for financial compliance

10. YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Data portability (in some cases)
• Withdraw consent at any time

To exercise your rights, contact us at chloe@littlegreenshoots.org.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.ukor call 0303 123 1113.

11.COOKIES 

Our website uses cookies to enhance your experience and collect usage statistics.

We use:

• Essential cookies – necessary for site functionality
• Analytics cookies – to improve website performance (e.g., Google Analytics)

You will be prompted to accept or reject non-essential cookies via our cookie banner. You can also manage cookies via your browser settings.

More information is available in our [Cookie Policy].

12. EMAIL MARKETING

If you subscribe to our newsletter, we will send occasional emails about our news, projects, or events. You can unsubscribe at any time using the link in each email or by contacting us directly.

We use [Insert email provider, e.g., Mailchimp] to manage our mailing list. Your data may be transferred to and stored on servers outside the UK (e.g., USA), but always with appropriate safeguards.

13. THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

14. SECURITY

We take appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and limited access protocols.

However, please note that no method of internet transmission is 100% secure.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Please check back periodically to ensure you’re happy with any changes.

16. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact:

Email: chloe@littlegreenshoots.org.uk
Post: 19 Queens Road, Loughton, IG10 1RR